Once you’re fully trained on VantagePoint and using the application on your own, our support team is set up to help you along the way and available to ask any questions you may have from time to time.
For any technical support questions on VantagePoint, email our team at firstname.lastname@example.org.
We are available through e-mail 24*7 to help you out whenever questions come up. Response time/resolution for email support issues may take up to one business day.
We aim to provide you with technical support of the highest quality. If at any time, you feel that your initial support inquiry is not being answered to your satisfaction, please escalate your request to your account manager.
Escalated issues can be resolved via email or telephone, depending on the user’s preference.