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NetReflector is a full-service marketing insights firm specializing in customer experience and product development research. We provide organizations with a single source for managed feedback solutions, comprehensive market research, and Enterprise Feedback Management (EFM) software.

We help companies obtain feedback across all their customer and employee touch points including:

  • Customer Satisfaction
  • Partner Satisfaction
  • Product/Service Satisfaction
  • Contact Center Monitoring
  • Employee Feedback
  • Website Feedback

We also specialize in market research to address every stage of the product development lifecycle, from initial market sizing/market opportunity research, to new product concept testing, to positioning and messaging, and final packaging.