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About NetReflector

NetReflector is a full-service marketing insights firm specializing in customer experience and product development research. We provide organizations with a single source for managed feedback solutions, comprehensive market research, and Enterprise Feedback Management (EFM) software.  An industry innovator since 1997, NetReflector combines leading edge data collection technology solutions with deep subject matter expertise to deliver innovative, high value, high impact research to some of the world’s leading organizations and Fortune 500 brands.  Learn more about NetReflector’s complete range of in-house solutions:

  • Customer Feedback Solutions – Customized measurement programs built and hosted on our VantagePointTM EFM software platform that provide organizations critical feedback across a full range of customer touch points, including Customer/Partner satisfaction, Product/Service Satisfaction, Website Feedback, Employee Feedback, and Contact Center Monitoring.
  • Market Insights – Full-service custom market research to address every stage of the product development lifecycle, from initial market sizing/market opportunity research, to new product concept testing, to positioning and messaging, and final packaging.
  • VantagePoint On-line Survey Software – NetReflector’s own hosted EFM survey software platform designed by market research professionals.  A powerful, feature rich survey platform designed to address a full range of data collection, audience management, reporting and analysis needs.